FAQs

Q1: Are your oils 100% natural?
Yes, all our essential oils, fragrance oils, and diffuser refills are pure and natural.

Q2: How long does delivery take?

  • Major cities: 2–4 working days
  • Other areas: 3–6 working days

Q3: Do you offer Cash on Delivery?
Yes, Cash on Delivery is available across Pakistan.

Q4: Can I use essential oils directly on skin?
Some oils are safe for external use, but always perform a patch test first.

Q5: How do I refill my reed or electric diffuser?

  • Reed diffusers: Replace reeds or refill liquid as needed
  • Electric diffusers: Add refill liquid to water following instructions

Q6: How should I store my oils and diffusers?
Store in a cool, dry place away from sunlight and heat to preserve fragrance and quality.